FAQ

FAQ

We Care

ciiGames strives to provide players in different games platforms with the lowest prices . Whether you had a bad beat, hit a streak of bad , ciiGames always delivers so you can get back in the game fast.

When can I get my purchases?

We are online every day 24/7 . During times of very high demand we may sell out of our products.  If our Live Chat is “offline” then this is likely the case and we will back online the next day. this is rarely happens!

How will you deliver the chips to my account?

ciiGamesis now giving players more options than ever when it comes to taking delivery of their gaming currency. Customers have the option of receiving a pre-made account loaded with the corresponding amount of gaming good that they purchased. This option is the quickest.

If you choose to have your chips delivered to your personal Facebook account, we will meet you in the game and transfer the chips at a table safely using Teamviewer and the Google Chrome web browser. Please be sure to have Google Chrome installed before picking up your facebook poker chips. You can download Chrome here. You can download Teamviewer 

How do I pay for my products?

Customers can pay for their products chips in a variety of ways including  Credit & Debit Cards and PayPal. Speak to us on Live Chat to discuss more payment options if you would like to! 

Can I load chips in to my account while playing on my mobile phone or tablet? 

In order to meet in the game and transfer your purchase, you must be using a desktop or laptop computer. Once the chips are transferred to your account, you can continue playing from your mobile phone or tablet again.

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